At Saint Catherine’s we are doing everything we can to keep our patients, families, staff , volunteers and supporters safe at this difficult time.
Our key clinical services are still running, which means that patients are still being cared for in the hospice and at home.
However, in line with Government guidance and with safety paramount, we have taken the decision to reduce some face-to-face services and restrict visitors on site. Also, our hospice shops will be closed for the time being and we have postponed all of our fundraising events that were planned during the next few months.
Every decision being made is in the best interests of our patients, families, volunteers and staff.
We need your continued support and help more than ever as we continue to pay and support all our members of staff – we appreciate every donation, every message and every offer of support.

For current Government advice and help available for the extremely vulnerable, please go to

Meet The Teams

The 8th September is World Physiotherapy Day! To celebrate we wanted to introduce you to our Physiotherapy team.

Meet Jen Milburn

Jen is the Therapy Services Team Leader and has worked at Saint Catherine’s for 7 years. Her main responsibilities are to provide the physiotherapy to patients on the In-Patient Unit and the Wellbeing Centre which includes breathlessness, fatigue management and mobility assessments. Jen is also the Team Leader for Occupational Therapy, Lymphoedema and Complementary Therapy as well as being the moving and handling trainer!

What is your favourite part of your job? Helping patients reach their goals, big or small, as well as making them laugh Favourite season? I love them all for different reasons from sledges to picking primroses!

Favourite film? Tough choice… Step Brothers, any Disney film and How to Lose a Guy in 10 Days. 

Tell us what a typical day looks like in your team?  

The Wellbeing Centre is run by the Multi-Disciplinary Team (MDT), MDT includes Doctors, Nurses, Occupational Therapist, Physiotherapists, Social Workers, Spiritual Care and Complementary Therapist.A typical day would start with MDT handover at 09.20am before patients arrive at 10am. Patients are given a warm and friendly welcome and a cuppa! Patients are then assessed for their individual needs and signposted to members of MDT throughout the day. Patients can take part in craft sessions and have their hair done by volunteer hairdressers.Lunch is served by staff and we eat all together. In the afternoon there is various entertainment provided by volunteers or staff (sleeping is allowed but not for staff!)  Entertainment can include singers, poetry, quiz and bingo. Following entertainment we have afternoon tea and cake before transport home arrives at 3pm.

What makes your department special in terms of patient care? 

The Wellbeing Centre is special as it is a happy place, and patient individual needs are tailored for. Laughter and light hearted fun is part of the treatment plan.

Tell us what a typical day looks like in your team?

We are available to patients 24 hours a day, 7 days a week. Our day starts with handover from the night shift at 8.30am. A staff nurse will delegate work to the rest of the team. Staff will go out on visits, which usually includes a patient’s personal care and ongoing assessment or it may be new referral assessments and liaising with other community based staff.

What makes your department special in terms of patient care?

We have the privilege of visiting people in their own homes and can give them a choice of where they want to be cared for. We can respond quickly to phone calls from distressed families at any time of the day or night. We are there to care for someone at the most vulnerable time of their lives and making that journey a comfortable one is something very special.

Does anyone in your department have any secret talents?

Yes! One member of the team is a 2nd Dan in Judo and 1st Dan in Taekwondo so don’t mess with her! One member of the team has auditioned for X factor. One of the team has 8 children-all her own! One member of the team has appeared on Coronation Street.