Bereavement Support

Helping people come to terms with bereavement.

Who do we support?

Saint Catherine’s provides a Bereavement Support Service to relatives, friends and carers of patients who were registered with Saint Catherine’s. The service is available to children aged five and over, young people and adults who have experienced the death of a significant person in their life.

What do we offer?

We offer individual support, where people meet on a one-to-one basis with a counsellor or Supporter who has received specialist training in bereavement. All Supporters work to agreed guidelines, are regularly supervised and work to professional standards. They have undergone Disclosure and Barring Service (DBS) checks and have an awareness of child and vulnerable adults’ protection procedures.

Telephone support is also available each Wednesday evening from 6 to 8pm.

Please call 01723 351421.

When do we see people?

In the very early days and weeks following a bereavement, we believe it is important for people to allow time for their natural responses to occur. However, if you feel you need support during this time, please call our helpline, visit your doctor or talk to another health professional. They can make a referral to our service for you.

Where do we see people?

Following an initial assessment, if it is agreed that bereavement support would be helpful to you, your assigned counsellor or Supporter will meet with you for up to an hour, initially weekly wherever possible, over an agreed period of time. The number of times people are seen depends on the individual. Sessions are held at Saint Catherine’s and at various locations within Scarborough, Filey, Whitby and Ryedale. In exceptional circumstances we may visit people at home. Please enquire if you think you or someone you are referring may need a home visit.

Palliative Care Counselling

Saint Catherine’s provides palliative care counselling, which is available to patients, relatives and carers at any point during the time from a patient’s diagnosis through to the end of life.

The service is provided by professionally trained and accredited counsellors who can work with adults (including couples), children and young people.

Patients who are registered with Saint Catherine’s, their families and carers can all access this service.

Why counselling might be helpful

Being told you have a terminal illness can be a frightening and very difficult event; it can turn your world upside down and trigger feelings and thoughts that are very difficult to know how to deal with. This can also be true for spouses, partners, and carers of patients.

Other potentially difficult times are when treatments are taking their toll, when symptoms or care needs change, and when some lifestyle habits and preferences are no longer viable.

Struggling to cope with what is happening, and dealing with reactions and emotions within a relationship or family might also be quite challenging.  Counselling can provide an opportunity to talk to someone outside the family about anything of concern or importance - especially fears and worries which can cause further anxiety if not dealt with.

Because everyone is potentially vulnerable around terminal illness, communication, especially knowing what to say, can become awkward and difficult. Counselling can achieve a lot in helping everyone concerned, to navigate these difficulties and find the most useful ways of responding.

How to access the Palliative Care Counselling service

Please speak to a member of staff at Saint Catherine’s to arrange a referral.