Training: How can we help?

This study day is aimed at all staff working in reception and supportive roles such as ward clerks, receptionists, porters. It is the revised version of ‘I don’t know what to say.’
The aim of the day is to provide participants with useful skills and tips which they can then use when faced with difficult communication issues in their clinical areas.
• Listening Skills
• Challenging Situations
• Supporting distressed individuals
Application of learning is supported through the use of End of Life Care Learning Outcome

Course dates:
Tuesday 2nd April 2019
Thursday 24th October 2019
Tuesday 11th February 2020

All 9am to 4pm in Saint Catherine's Education Centre

£50.00 per person (inc lunch and refreshments)

If you require further information contact Trish Atkinson on (01723) 356022 or email trish.atkinson@saintcatherines.org.uk