WHO CAN REFER?

Saint Catherine’s cares for people who are over 18-years-old with advanced progressive life limiting illness (Malignant or Non Malignant diagnosis) and accepts referrals from GPs, District Nurses, Specialist Nurses, Consultants and other healthcare professionals.

Saint Catherine’s seeks to provide high quality support to patients in all of its services, but in doing so must ensure that its resources are used appropriately. To try to achieve this each of the admitting services has procedures and criteria which will be applied to all patients referred to us.

HOW TO REFER

Referral guidelines and information about services can be found below. We ask that referrers read these guidelines carefully before contacting us as this helps make the referral process as smooth as possible.

A fully completed Referral Form is required for all referrals – if you are making an urgent referral please telephone the relevant department to discuss and then send a Referral Form at the earliest opportunity

In Patient Unit

Patients with terminal illness can be admitted to Saint Catherine’s for symptom control that cannot be managed by the current healthcare team, care in the last few days of life,  and short term respite care when the patient is stable but there is increased carer strain.

Referrals for admission to the In-Patient Unit should be made to the Bed Manager/Senior Nurse acting as Bed Manager on a Referral Form and faxed to 01723 356033. For urgent referrals please telephone to discuss with the Bed Manager on 01723 351421.

Any clarification of need can be discussed with the Specialist Palliative Care Consultants.

The Bed Manager will liaise with the referrer when a bed is available.

All patients must be referred for admission with the agreement of their GP or Consultant.

Patients referred from hospital should be assessed by a member of the hospital specialist palliative care team, if available. The hospital notes should accompany the patient together with relevant nursing and medical documentation.

Hospice @ Home

Providing care and support in the patients home in the last stages of life. (Patients that are registered with Scarborough and Filey GPs only at present). Hospice at Home is a collaboration between Saint Catherine’s and Marie Curie to provide a 24 hour service.

Please print and complete a Referral Form and fax to 01723 356033. For urgent referrals please telephone to discuss with the Hospice @ Home Team on 01723 351421

CNS Care Homes Support

Providing clinical support, and Palliative and End of Life Care education to care homes

Please print and complete a Referral Form and fax to 01723 356033. For urgent referrals please telephone to discuss with the Care Homes Support Team on 01723 351421

CNS Palliative Neurology

Criteria for referral

Patients and carers requiring help and support for advanced neurological disease which is unstable or rapidly deteriorating; MND from diagnosis; complex symptoms – physical, cognitive, psychological; repeated crisis events or infections; help and support with future health care planning

Please print and complete a Referral Form and fax to 01723 356033. For urgent referrals please telephone to discuss with the CNS for Palliative Neurology on 01723 351421

CNS Community Palliative Care

The team can visit patients at home to give specialist advice on the complex physical and psychological effects of living with advanced, incurable disease.

Pain and symptom control, psychological issues, coordinating and planning a patient’s care, advice and information

Please print and complete a Referral Form and fax to 01723 356032. For urgent referrals please telephone to discuss with the CNS Community palliative care team on 01723 356043

Day Hospice

Provides assessment, support and advice by the hospice multi disciplinary team in a pleasant and sociable environment.

Please print and complete a Referral Form and fax to 01723 356033. For urgent referrals please telephone to discuss with the Day Hospice Team on 01723 351421

Consultant Clinic

Consultation with a Specialist Palliative Care Consultant as an Out patient.

Please print and complete a Referral Form and fax to 01723 356033. For urgent referrals please telephone to discuss with the Medical Secretaries  on 01723 351421

Lymphoedema Clinical Nurse Specialist Clinic

Criteria for Referral

The service is for patients with lymphoedema which is secondary to malignant disease and

patients with lymphoedema which is secondary to the treatment of malignant disease (this may develop months/years after the disease has been successfully treated)’. Please print and complete a Referral Form and send to Lymphoedema service at Saint Catherine’s. If you wish to discuss a potential referral please contact the Lymphoedema Nurse Specialist on 01723 351421

Palcall  - Out of Hours telephone helpline

Telephone support and advice from experienced Palliative Care Nurses to:

patients, healthcare professionals involved in their care and family and friends that the patient has given consent to call on their behalf.

Please print and complete the 3 Palcall registration forms Palcall Registration, Consent, Named Caller Form and fax to 01723 356033

BSS

Saint Catherine’s counsellors and supporters are available to help children, young people and adults find ways of coping with their grief. The service is available to children aged five and over, young people and adults who have experienced the death of a significant person in their life. We also offer Bridges Counselling to support hospice patients and carers who are learning to cope with the emotional impact of living with a life limiting and progressive incurable illness. Please print and complete a Referral Form and send by post.